Google To Apologize This Week's Power Outage Docs

Google has officially apologized this week for Google Docs outage.

On Wednesday, Google Docs - Web search giant Productivity Suite, a word processor, spreadsheet, presentation graphics and design service app - it went down. Statement, Google said it was "aware" of the problem, and worked as a resolution. About an hour later the service was reported.

Writing in the company blog, Google engineering director, Alan Warren, said the company was "very sad", adding that the service was beaten by a "memory management error" that has been discussed below one update the Docs feature real-time collaboration.

Warren explained it this way:

Each time a Google Doc is changed, the machine looks for the server update. Because of the memory management bug that has search engines that do not recycle their memory properly after each broadcast, forcing them to run out of memory and reboot. "

Warren went on to say that when these machines to be restarted, causing more problems followed by the server service is wrong, "much of the process of requests for paper lists, documents, drawings and scripts which led to the break seen on Wednesday."

In an attempt to avoid court time that will affect Google Docs again, Warren said the search giant has developed an "action list" that will be used in the future. These measures, he said, are designed to "reduce the risk of a future event, reduce the time to notice and solve a problem and limit the scope of which can affect only one problem."

Rafe Needleman CNET describes the flaw, which was as short as a blow to the growth of cloud computing, or at least a reminder of his brilliant safety nets are in order:

Yes, it is certain that Google engineers have brought the system back up within a fairly short, probably faster than any lack of IT personnel department was able to react to a similar ruling in a local system. And we can say there is no loss of data. But if it's your job to worry about the productivity of a business, you should think of a worse case than they - and not be able to do something when, for example, 10,000 workers suddenly slowed technology a single failure. Is it useful?

Google is not alone this week to see its online services affected by an outage.

Last night, Office 365, Hotmail SkyDrive and Windows Live services were down for three hours. Microsoft has announced that the downtime was due to the Domain Name System (DNS) problem.